Desktop Authority

Proactively Configure, Manage, Secure and Support All of Your Desktops with a Solution That Conforms to Your Needs

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Desktop Authority offers the power of multiple products in one solution: robust user workspace management, powerful desktop management, dynamic desktop security, and unique remote support capabilities --  all tightly integrated with validation logic, a patented targeting engine. This technology enables administrators to define the desktop configuration and automate management tasks for one specific user, the entire company, and anything in between. Unlike traditional management products or native Windows tools that require extensive customization or the writing and debugging of custom scripts, Desktop Authority provides a level of flexible, precise control over your environment no other product can offer.

Desktop Authority is developed and supported by ScriptLogic (a wholly owned subsidiary of Quest Software).

Desktop Configuration
From a "point, click, done" GUI, make sure your users have the printers, drives, registry settings, folders, shortcuts, and everything else they need to do their jobs. No more writing and debugging of custom scripts.

Desktop Management
Deploy software, manage updates, reduce power usage, inventory and report on hardware and software. Schedule and run maintenance tasks during or after business hours, even when users are not logged in.

Desktop Security
From one central console, lock all I/O ports to prevent the introduction of malware and prevent access to confidential files. Consistently deploy Microsoft and third-party patches in a timely manner. Use an industry-leading anti-malware engine to defend your desktops from malicious code. Use built-in turnkey and custom reporting to easily manage and report on the security of endpoint devices.

Desktop Support
Increase first call close rates and eliminate trips to the desktop with our unique "behind the screen" technology that allows you to deliver world-class support without interrupting the user.

Validation Logic
Desktop Authority's Validation Logic lets you target each management function as narrowly or broadly as you need. Configure, manage, secure and support desktops using a patented targeting engine that applies settings and policies dynamically, so you can concentrate on more important tasks.

Key Benefits

Robust and Precise Desktop Management
Quickly scan, inventory and manage the desktops and software across the organization. Use the granular targeting capabilities within Desktop Authority to automate hardware and software settings.

Automate User Settings
Go beyond just managing the desktop hardware and automate nearly every aspect of the user’s settings such as printers, network drives and registry tweaks for one person, a group or the entire organization.

Maximum Desktop Security
Protect important files from being stolen and prevent the introduction of malware with complete control of all media ports on each desktop. From one management console you can selectively apply multiple levels of security settings based on more than  40 criteria to customize desktop security for the organization.

Minimize User Support Costs
Remotely resolve desktop issues and changes without interrupting the user. Reduce trips to the user desktops and dramatically increase the first call close rates. Reduce the amount of time required to resolve desktop support issues.

Validation Logic Technology

Desktop Authority’s patented Validation Logic technology provides targeting of management functions in real time at the desired users and computers using over 40 different criteria.

Supported Operating SystemsDesktop Authority can be installed on the following servers:
  • Microsoft Windows 2000 Server/Advanced Server with SP4
  • Microsoft Windows Server 2003 Standard/Enterprise Edition with SP2 (including 64-bit)
  • Microsoft Windows Server 2008 Standard/Enterprise (including 64-bit)
  • The Desktop Authority Manager can be run from a shortcut on a Windows XP or Vista client with Service Pack 2 (SP2) or greater installed.
Although Desktop Authority can still be installed on a domain controller, ScriptLogic Corporation strongly suggests installing Desktop Authority on a member server.
Additionally, Windows 2008 Server has Windows Firewall enabled by default. When installing on Windows 2008 Server, the Desktop Authority installation will prompt to create firewall exceptions. If these exceptions are not set, a limited set of functionality will be lost. This includes (but is not limited to) running Desktop Authority Manager from a shortcut, installing Remote Management and running ScriptLogic Service from a member server.
Supported Domains
  • Microsoft Windows 2000 domain
  • Microsoft Windows 2003 domain
  • Microsoft Windows 2008 domain
Additional Server Software RequirementsThese additional applications are required and will be installed as part of the Desktop Authority installation. Installation of these additional applications may require a system reboot.
  • Microsoft Windows Installer 3.11 4
  • Microsoft Data Access Components (MDAC) 2.81 4
  • Microsoft .NET Framework version 1.14
  • Microsoft .NET Framework version 2.0 (x86) 3 Place into the “%ProgramFiles%\ScriptLogic Manager\Device Policy Master” folder (to be installed Desktop Authority to client workstations, if necessary)
  • Microsoft .NET Framework version 2.0 (x64)3 Place into the “%ProgramFiles%\ScriptLogic Manager\Device Policy Master” folder (to be installed Desktop Authority to client workstations, if necessary)
  • Microsoft Visual C++ 2005 Redistributable Package1 4
  • Microsoft SQL Server 2005 Backward Compatibility1 4
  • Microsoft SQL Server 2005 Express2 3 Required and installed if a SQL Server instance is not selected. Place into:
  • x86 – “%ProgramFiles(x86)%\Common Files\SQL Server Setup\SQLExpress”
  • x64 – “%ProgramFiles%\Common Files\SQL Server Setup\SQLExpress”
  • Desktop Authority will prompt to start the Computer Browser Service (if disabled)
1 If not already present, these applications will install on the workstation where Desktop Authority Manager runs from a shortcut.
2 On Windows Server 2008, SQL Server Express SP2 will download and install.

Recorded Demo: Learn how to configure, manage, secure and support your desktops.

Recorded Demo:  Desktop Management - Target your Desktop Management with Desktop Authority

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