프로페셔널 서비스

솔루션에 의한 서비스

Expert Assistance for Maximum ROI Tailored to Business Objectives - In Less Time

Our value in delivering services is driven by our people.
Every one of our consultants is assigned to deliver services within specific solutions based on their unique skills and experience. By allowing individuals to specialize within appropriate solution-sets and interrelated technologies, we build a level of expertise most services organizations simply cannot offer.

You can rely on our Professional Services team and our global network of service delivery partners to work with your team to:

  • Assess your current environment to align your technology and business requirements
  • Build a project plan tailored to your requirments with clearly defined expectations
  • Successfully configure, integrate and deploy the solution for maximum results
  • Provide knowledge transfer and promote user adoption for full value

적용

Our Professional Services team offers best-of-breed solutions and consultants with remarkable expertise to assist you with platform migrations and identity and access management, as well as optimizing, simplifying and extending your infrastructure. Our expert consultants and partners get in and get the job done right, as quickly as possible, to promote user adoption and ensure that you receive the full value of our solutions within your unique environment.

Below is a very high-level overview of the two categories of Implementation Services most commonly requested and what is entailed:

설계 평가

  • 현재 환경을 평가하고 귀하의 기술과 비즈니스 요구사항을 정렬
  • 분명하게 규정된 기대치에 도달하기 위하여 프로젝트 계획을 수립
  • 귀하의 단체를 위한 최적화된 설계를 해 주는 팀과 작업
  • 실행을 위한 분명한 지침을 발전시킴
  • 귀하의 팀이 설계와 지침을 이해하고 있다는 것을 보장하기 위해 지식을 전달


배치와 설정

  • 실제적인 경험을 갖춘 공인 전문가가 직접적인 도움을 제공
  • 최대 가치에 이르는 최단 시간 보장
  • 설계와 지침에 따른, 귀하의 환경 내에서의 실행과 솔루션의 통합
  • 증가된 생산성과 운영 효율성을 위한 사용자 선정이 용이하도록 필요한 지식을 전송
If you would like more detailed information around the various services we can provide to meet your particular environment and business requirements, please contact your account manager or contact us directly.  

교육

We offer hands-on training options that facilitate the full use and understanding of our solutions within your environment. Taking advantage of our training courses will increase productivity and operational efficiency while mitigating the risks associated with attrition and turn-over.

Go to Training Courses

Training courses are available in various formats:

  • Custom Training - if you don't see a formal training course in our catalogs that suits your specific needs, our certified instructors can work with you to create a custom course tailored specifically to your technical environment and training objectives. Contact your account manager or contact us directly to determine if this is the right option for you.
  • 사전계획된 공개 가상 교육 - 가장 인기있는 과정들이 미리 계획된 스케줄에 따라 개인들을 위해 제공됩니다. This is a cost-effective method for individuals or a small number of users and administrators of a product to enroll for a course. 이 클래스는 신청자 숫자에 따라 스케줄을 정하게 됩니다.
  • Private Virtual or Onsite Training - if your organization needs hands-on training for 6-to-8 team members, the Private Virtual or Private Onsite Training option will ensure that the course content and labs are tailored to your environment and training objectives. 
  • Web-based, Self-paced Training - individual students complete these courses through web-based learning sessions that are hosted on our Training Services site. These courses are highly interactive, minimizing lecture and focusing largely on simulations, demonstrations, lab exercises and quizzes so that students learn by "doing" rather than simply listening to a presentation.

Go to Training Courses

특별 서비스

One of our goals within Professional Services is to assist you in achieving as much success with our solutions as possible. This means providing excellent services for more than the standard implementation and training services you expect from a software solution provider.

Our Specialty Services are designed to ensure that we can effectively address customer needs:

  1. Prior to selection/purchase of one or more solutions such as the assessment and planning efforts necessary to select software solutions that best suit the existing technology environment and meet critical business requirements
  2. Post-implementation with initiatives for ongoing improvements in productivity and operational efficiency so that the ROI continues to grow well beyond the initial implementation efforts

Contact us for additional Information

Examples of Specialty Services include:

비즈니스와 기술 계획 서비스

  • 귀하의 환경과, 비즈니스와 기술 분야가 현재 직면하고 있는 어려움을 평가
  • 귀하의 비즈니스와 IT 단체 간의 더 나은 협력을 위한 세부 실행 계획 수립
  • 실행에 관련된 유익함과 위험들을 분명하게 제시
  • 고객 만족과 비즈니스 퍼포먼스에 중점을 두고 단체 전반에 걸쳐, 의사소통과 솔루션의 시각화를 위해 최적화된 정보 플로우를 제시
  • 직원 채용, 서비스, 소프트웨어 합병 지침을 제작

직원 증원 서비스

  • 추가 인원의 고용없이 IT 직원을 보충함
  • 귀하의 성공을 위해 노력하는 경험 많고 인증된 컨설턴트들

건전성 확인 서비스

  • 실행 후 평가를 통해 원래의 실행과 통합이 변화하는 기술과 비즈니스의 요구에 발 맞추고 있는지 확인
  • 환경 내에서 직면하는 도전의 발견과 문서화, 그리고 기술 솔루션으로 접근
  • 계속되는 전략적 성장으로의 지침을 위한 기반을 제공하십시오

맞춤형 서비스 패키지 (현재 Foglight 만 해당됨) - 다양하고 복합적인 환경에서 Foglight Performance Monitoring 상품을 배치하고 설정하는 실제적인 경험이, 본사가 표준화된 "Foglight 서비스 팩" 을 만들도록 했습니다. 이는 소프트웨어와 서비스로 구성된 맞춤형 패키지로, 빠르고 효과적으로 많이 요청되는 개선점들을 제공하고, 벤더와 플랫폼을 지원하는 솔루션과 제3자 통합 솔루션을 제공하도록 만들어 졌습니다.

Contact us for additional Information

특별 서비스 제공 여부는 지역에 따라 다릅니다. If you are outside of North America, contact your account manager determine availability in your region.